Human Resource Services
Emergency Consultation Compensation
If non-exempt employees are called at home to assist with emergencies, this is considered "time worked" and must be recorded as such.
- Only non-exempt employees are covered by this policy.
- Management should avoid calls to non-exempt employees at home after their regular work hours if the employees are not officially "on-call" (see On-Call Pay and Callbacks).
- Non-exempt employees may be called in emergency situations with the approval of appropriate supervisors.
- Time spent by non-exempt employees who respond to off-duty calls will be considered "time-worked," and the employees will be compensated for a minimum of 15 minutes. Time worked in excess of 15 minutes should be documented on the employee's time record.
- Supervisors will be held accountable for all off-duty time worked by an employee. The Fair Labor Standards Act (FLSA) states that "work performed at home must be counted as time worked if the employer knows or has reason to believe the work is being performed." (See our section on Wage and Hour Law.)
- On-call and callback policies will continue to apply to situations where employees are instructed to remain available to work during off-duty periods.